Shipping & Returns
All orders are processed within 1–3 business days. Orders are not shipped on weekends or holidays. Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Estimates
Shipping charges are based on the weight and size of the package. The prices listed below are estimates.
We offer the following shipping options:
USPS Mail is our default shipping method.
| StandardShipping | 3-7 Business Days | $5.00-$10.00 (Based on weight) |
| Priority Mail | 2-3 Business Days | $10.00 (For smaller items) |
| Expedited | 1-2 Business Days | Call for pricing-based on size and weight |
Delivery delays may occasionally occur due to carrier issues or high-volume periods.
Once your order has shipped, you’ll receive an email with a tracking number. You can use this number to monitor your shipment.
Your products are carefully packaged to prevent damage during shipping. Glass containers are wrapped with protective materials to ensure they arrive in perfect condition.
White Farmhouse Flowers & Gifts Return Policy
At White Farmhouse Flowers & Gifts, our goal is for every customer to be delighted with their purchase. If you are not completely satisfied, we're here to help.
Returns
- Returns are accepted within 30 days of purchase.
- A valid receipt is required for all returns.
- Merchandise must be unused and in original, resalable condition.
Refunds
- With a receipt, refunds will be issued to the original form of payment whenever possible.
- Without a receipt, a store credit will be issued for the current selling price.
Non-Returnable Items
The following items are not eligible for return or refund:
- Sale or clearance merchandise
- Seasonal or holiday merchandise
- Fresh flowers, plants, food items, and other perishable products
Fresh Flowers & Plants
We take great pride in offering the freshest flowers and plants available. Because flowers and plants are living products, their longevity can occasionally be affected by factors beyond our control, including weather, handling after delivery, and the environment in which they are placed.
If you have a concern with your floral arrangement or plant, please contact us within 24 hours of purchase or delivery so we can evaluate the situation and work with you to make it right.
Even if it has been more than 24 hours, we still want to hear from you. Providing exceptional customer service is one of our highest priorities, and we never want a customer to be unhappy with their experience. Please call us at 816-535-7673, and we'll do our best to find a fair and satisfactory solution.
Gifts
Items returned with a gift receipt are eligible for store credit or exchange.
eNewton Jewelry
eNewton bracelets are covered by the manufacturer's repair and replacement program. If your bracelet requires repair, please visit:
https://enewtondesign.com/pages/returns-repairs
Additional Information
White Farmhouse Flowers & Gifts reserves the right to refuse any return that does not meet the requirements of this policy.
Thank you for supporting our locally owned business. We appreciate the opportunity to serve our community and are committed to providing beautiful products and outstanding customer service every day.